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SCM - A Simple, Modular and Flexible Customer Interaction Management System

Proceedings of the International Conference on Information Society (i-Society 2011), pp. 153-158, 27.-29. Juni 2011, London, UK. ISBN: 978-0-9564263-8-3. Copyright © i-Society 2011 Technical Co-Sponsored by IEEE UK/RI Computer Chapter.

Authors/Editors: Jörg Schuster
Yeong Su Lee
Despina Kobothanassi
Matthias Bargel
Michaela Geierhos
Publication Date: 2011
Type of Publication: Konferenzen/Journale
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